Privacy Policy
Grogo, Inc. Privacy Policy
This policy is effective as of January 1, 2025.
This Privacy Policy applies to the information and data that Grogo, Inc. collects when you use our website, the Grogo app, or other products and services.
Summary
This policy applies to:
Visitors to our website
Customers
Users of our products and services
The purpose of this Privacy Policy is to let you know how we collect, use, store, share, retain, transfer, and process your Personal Information. This policy also describes your choices and rights with respect to your Personal Information and how to exercise those rights. “Personal Information” is any information relating to an identified or identifiable individual.
We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. If we make any material changes to this policy, we will provide a prominent notice. If you do not agree with this policy, you should not use our website, products, or services.
What Personal Information We Collect
We collect various types of information depending on how you interact with us and what products or services you use.
Personal Information you provide to us If you fill out a form on our website that requires contact information such as signing up for a newsletter or submitting a request for information, we will collect and process that information. This may include:
Name
Email address
Physical address
Payment and billing information
Personal Information collected when you visit our website We may automatically collect information such as:
IP address
User-agent information
Device type
Information collected by cookies and similar technologies
Personal Information collected when you use our products or services When you use our products, we collect information such as:
Username
IP Address
Name
Email address
Password
Personal PIN
App usage data
Personal Information collected when your child uses our products
Username selected
Grade level selected
App usage data
We also collect payment and billing information when you register for the use of our products and services.
How We Collect Information
We collect Personal Information:
Through cookies on our website and the Grogo app
Through your usage of the Grogo app
Through your child’s usage of the Grogo app
How We Use Your Information
We process your Personal Information for purposes such as:
Providing our services
Responding to your requests for information
Contacting you with updates about our services
Marketing and advertising our services with your consent
Analyzing and improving our website and services
The Legal Basis For Collecting and Processing Information
We use the following legal bases for collecting Personal Information:
Consent
Fulfillment of contractual obligations
Compliance with legal obligations
Legitimate interests
Protection of vital interests
How We Share Information
We share Personal Information:
With affiliates and partners as needed to provide services
With service providers such as payment processors
In response to legal requirements
How Long We Retain Your Information
We retain your Personal Information as long as necessary to provide services and fulfill legal obligations.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information, improve user experience, and deliver personalized advertising. You can opt out of cookies through your browser settings.
Your Rights Regarding Access to and Control over Personal Information
EU/EEA residents have rights such as access, rectification, erasure, and portability. California residents have rights under the CCPA, including the right to know, delete, and opt out of information sales. To exercise these rights, contact support@grogo.com.
Security
We implement reasonable measures to protect your Personal Information but cannot guarantee perfect security.
Children’s Privacy
We do not knowingly collect Personal Information from children under age 13 without parental consent. For California and EU residents, additional protections apply.
Sensitive Information
We request that you do not send us sensitive information unless specifically required.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at support@grogo.com.