Privacy Policy

Grogo, Inc. Privacy Policy

This policy is effective as of January 1, 2025.

This Privacy Policy applies to the information and data that Grogo, Inc. collects when you use our website, the Grogo app, or other products and services.

Summary

This policy applies to:

  • Visitors to our website

  • Customers

  • Users of our products and services

The purpose of this Privacy Policy is to let you know how we collect, use, store, share, retain, transfer, and process your Personal Information. This policy also describes your choices and rights with respect to your Personal Information and how to exercise those rights. “Personal Information” is any information relating to an identified or identifiable individual.

We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. If we make any material changes to this policy, we will provide a prominent notice. If you do not agree with this policy, you should not use our website, products, or services.

What Personal Information We Collect

We collect various types of information depending on how you interact with us and what products or services you use.

Personal Information you provide to us If you fill out a form on our website that requires contact information such as signing up for a newsletter or submitting a request for information, we will collect and process that information. This may include:

  • Name

  • Email address

  • Physical address

  • Payment and billing information

Personal Information collected when you visit our website We may automatically collect information such as:

  • IP address

  • User-agent information

  • Device type

  • Information collected by cookies and similar technologies

Personal Information collected when you use our products or services When you use our products, we collect information such as:

  • Username

  • IP Address

  • Name

  • Email address

  • Password

  • Personal PIN

  • App usage data

Personal Information collected when your child uses our products

  • Username selected

  • Grade level selected

  • App usage data

We also collect payment and billing information when you register for the use of our products and services.

How We Collect Information

We collect Personal Information:

  • Through cookies on our website and the Grogo app

  • Through your usage of the Grogo app

  • Through your child’s usage of the Grogo app

How We Use Your Information

We process your Personal Information for purposes such as:

  • Providing our services

  • Responding to your requests for information

  • Contacting you with updates about our services

  • Marketing and advertising our services with your consent

  • Analyzing and improving our website and services

The Legal Basis For Collecting and Processing Information

We use the following legal bases for collecting Personal Information:

  • Consent

  • Fulfillment of contractual obligations

  • Compliance with legal obligations

  • Legitimate interests

  • Protection of vital interests

How We Share Information

We share Personal Information:

  • With affiliates and partners as needed to provide services

  • With service providers such as payment processors

  • In response to legal requirements

How Long We Retain Your Information

We retain your Personal Information as long as necessary to provide services and fulfill legal obligations.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information, improve user experience, and deliver personalized advertising. You can opt out of cookies through your browser settings.

Your Rights Regarding Access to and Control over Personal Information

EU/EEA residents have rights such as access, rectification, erasure, and portability. California residents have rights under the CCPA, including the right to know, delete, and opt out of information sales. To exercise these rights, contact support@grogo.com.

Security

We implement reasonable measures to protect your Personal Information but cannot guarantee perfect security.

Children’s Privacy

We do not knowingly collect Personal Information from children under age 13 without parental consent. For California and EU residents, additional protections apply.

Sensitive Information

We request that you do not send us sensitive information unless specifically required.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at support@grogo.com.